Telkom experience major tech glitches in South Africa

VENTURES AFRICA – Telkom, South Africa’s state-owned fixed line operator, experienced huge technical malfunctions on Monday, leaving its data bundle and other customers highly frustrated.

Telkom said its clients were unable to finish payments to Telkom at banks and other service centres due to the outage. Clients were also unable to complete airtime and top-up purchases.

Jacqui O’Sullivan, Telkom spokesperson, told TechCentral that technicians were working hard to return operations full service. The company later said that full services had returned and were steaming ahead. The problem had been caused by a network switch failure.

Telkom is the latest state-owned to be in trouble in many ways after South African Airways (SAA) and Eskom, South Africa’s struggling power utility.