SME customer service post unveiled
Angola, Luanda - A customer service stand of Migration and Foreigners Services (SME), located in Special Economic Zone (ZEE), in Viana district in Luanda, was inaugurated Tuesday, as part of decentralization, modernization and excellence of users attendance. The ceremony was conducted by the national director of the institution, Freitas Neto, who told the press that the SME wishes to join the efforts of the Executive, for development and industrialization of the country. He said that the establishment of the stand in ZEE of Viana aims to provide services to nationals and foreigners working in that area, and not only translated in reception of immigration documents for issuing passports and visas. "We have followed the growth and development of the area and we join in this effort, in order to make easier the resolution of citizens' needs," he said. On the other hand, it will facilitate the foreigners, given that the country still relies on the international job market." Freitas Neto also stated that in terms of equipping, the post has an advanced database, and software produced in the country, and it will operate with 12 permanent employees. "We have an advanced program for the requirements being made on site. Also there will be no physical format for orders are subsequently digitized and entered in the database. Only appointments and authorizations shall be made at headquarters, but the printing of documents will be made at the station, "he said. He revealed that the SME plans the opening of outlets in various other locations, particularly in Soyo (Zaire), Malongo (Cabinda), the Luau (Moxico) in Luanda and Benguela, with prospect of extending to all provinces. As part of the inauguration of the post in the Viana ZEE, was also installed an agency of the Savings and Credit Bank (BPC) to facilitate the payment of fees locally. The SME has been developing since its creation, a work of continuous improvement, ensuring the sovereignty and security of the country and citizens, whether those who were born here, or chosen to work, study or invest.