Relieve Citizens of Poor Service Delivery - I had the misfortune of visiting the department of immigration to have my work permit renewed a while ago. I was pretty amazed how the routine tasks in the process took the better part of seven days. We dropped off the passport and the standard processing time for a work permit lasted seven full business days, not to mention the almost one hour waiting to get the invoice and travel time to the bank in a different location to pay. Add the return trip with evidence of payment, back to the immigration office to get your interim work permit issued. [AA Network - Uganda]